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British Columbia · Canada

Area code 604: where it is and who calls from it

  • PT (UTC−8/−7)
  • Overlays: 236, 257, 672, 778

Reviewed by Sujan ThapaliyaLast updated

What is area code 604?

Area code 604 serves Vancouver, Burnaby, Richmond, Surrey in British Columbia, Canada. It is in the PT (UTC−8/−7) time zone, and it shares its territory with the overlay codes 236, 257, 672 and 778.
Where area code 604 sits in a North American number: the three-digit area code, then the three-digit exchange code, then the four-digit line number, all under country code 1. The diagram also shows the two validity rules — an area code never starts with 0 or 1, and a repeated middle digit marks a service code such as 800 for toll-free rather than a place.
The 1 you dial before a ten-digit number is a long-distance prefix, not part of the number itself.

Area code 604

Type
Geographic area code
State / province
British Columbia
Country
Canada
Main cities
Vancouver, Burnaby, Richmond, Surrey
Time zone
PT (UTC−8/−7)
Overlay codes
236, 257, 672, 778
Same territory, different code.
In service since
1947

Step by step

How to call a 604 number

The same ten digits, dialled three different ways depending on where you are calling from.

  1. 1

    Within the same area code

    Many carriers still allow seven digits inside 604, but overlays have made ten-digit dialling the safe default — 604 overlaps with 236, 257, 672 and 778, so seven digits is ambiguous. Dial 604 followed by the seven-digit number.
  2. 2

    From elsewhere in the US or Canada

    Dial 1, then 604, then the seven-digit number — eleven digits in total. The leading 1 is the North American long-distance prefix, not part of the number.
  3. 3

    From outside North America

    Dial your country's exit code, then 1 for the North American Numbering Plan, then 604, then the seven-digit number. On a mobile, type + instead of the exit code: +1 604 followed by the number works from any country.

Background

About 604

604 is Metro Vancouver and the Lower Mainland of British Columbia.

Unwanted calls

Why you are getting 604 calls

The reason an unfamiliar 604 number keeps calling is usually neighbour spoofing: automated systems fake a caller ID in the recipient’s own area code because a local-looking number is answered far more often than an unfamiliar one. The number displayed is frequently not the number placing the call, and may belong to someone with no idea it is being used.

What actually helps:

  • Let unknown numbers go to voicemail. Automated diallers rarely leave a message; a real caller will.
  • Do not press any key to be removed. On an automated call, a keypress confirms a live human and increases the volume you get.
  • Register on the national Do Not Call list and report unwanted calls. It does not stop fraud, but it does constrain legitimate telemarketers.
  • Turn on your carrier’s call-filtering service. Filtering now uses STIR/SHAKEN attestation, which is why properly signed business calls get through and spoofed ones increasingly do not.

If it is your 604 business number being labelled as spam, the cause is different and fixable: unregistered caller ID name, low attestation, or a volume pattern carriers read as automated. Owning your numbers, registering CNAM and signing at Attestation A is what resolves it.

If you are calling into 604 rather than receiving from it, the relevant reading is calling from a number local to the person you are calling — the same signals that decide whether a call from this code gets answered decide whether yours does.

Frequently asked questions

Where is area code 604?
Area code 604 covers Vancouver, Burnaby, Richmond, Surrey in British Columbia, Canada.
Is a call from 604 a scam?
Not inherently. 604 is a legitimate area code serving real people and businesses in British Columbia. But spam callers frequently spoof caller ID to display a number in your own area code, a technique called neighbour spoofing. If you do not recognise the number, let it go to voicemail; a genuine caller will leave a message.
What time zone is 604 in?
604 is in the PT (UTC−8/−7) time zone. Check the local time before calling back so you are inside normal business hours.
Can I get a 604 phone number?
Yes. Local numbers in 604 can be provisioned in minutes and used for calls, texts, and as your outbound caller ID. A number in the area code you are calling is answered noticeably more often than an out-of-state one.
What is the difference between 604 and 236 or 257 or 672 or 778?
There is no geographic difference. 236, 257, 672 and 778 are overlays covering exactly the same territory as 604. Overlays were introduced when the original code ran out of numbers, which is why both require ten-digit dialling even for local calls.

Sources

  1. North American Numbering Plan Administrator — NANPAArea code assignments, relief planning, and which codes are in service across the North American Numbering Plan.
  2. ITU-T Recommendation E.164 — The international public telecommunication numbering plan — International Telecommunication UnionThe international number format, the 15-digit maximum, and how country codes and national numbers compose.

Get a 604 number for your business

A local 604 number, owned by you, with your business name on the caller ID and callbacks routed straight to your team. People answer local numbers, and they answer branded ones far more often still.

  • Branded caller ID (CNAM)
  • STIR/SHAKEN Attestation A
  • No subscription
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